Medicare electronic claiming
About Medicare electronic claiming

Many doctors now offer Medicare electronic claiming. It’s a fast, secure system that allows you to make your Medicare claim at the doctors when you pay your account. With Medicare electronic claiming your doctor’s receptionist lodges your claim with Medicare Australia either through your practice’s EFTPOS terminal using your EFTPOS card or through a secure internet connection. Whichever system your doctor uses, your Medicare benefit will be paid into your nominated bank account, saving you a trip to a Medicare office and the hassle of filling in forms.
How does it work?
If your doctor uses the EFTPOS based claiming system—using your EFTPOS card— your Medicare benefit will be paid into your nominated cheque or savings account almost immediately.
If your doctor uses the internet based claiming system, your Medicare benefit will be paid into your nominated cheque or savings account within two to three working days. To claim this way, you just need to provide Medicare Australia with the details of the bank account you’d like your Medicare benefit paid into.
How do I register my bank account details with Medicare Australia?
You can register your bank account details:
- by completing a Bank account details collection form [PDF, 158Kb]

- by calling 132 011*
- in person at a Medicare office
- through our Online Services.
What happens if I am bulk billed?
If you’re bulk billed nothing changes.
Will my privacy be protected?
Yes. All information sent electronically between your doctor’s practice and Medicare Australia is securely encrypted.
How do I know if my doctor offers Medicare electronic claiming?
Just ask the reception staff next time you visit.
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Last updated: 8 February, 2010